Service Coordinator

Start your next role as a Service Coordinator with Indus Power Industries Pvt. Ltd in Dombivali, Mumbai. The pay goes up to ₹30,000/month.

Employer’s description

Role Overview:To Support Business Team. Provide Amc Service To Customers On Time. Creating Solid Relationships With Major Customers To Ensure A Continuous Flow & Generate Sales Revenue.Key Responsibilities:Client Communication: Act As The Primary Point Of Contact For Clients, Understanding Their Needs, And Communicating Effectively To Ensure. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Inbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound
• A calm under pressure, patient attitude

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Dombivali, Mumbai, Maharashtra
• Interview timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Indus Power Industries Pvt. Ltd.