Work From Home - Customer Service Executive (Work Fr...

Infinity Communications is looking for a Work From Home - Customer Service Executive (Work Fr... to join its team in remote. The pay goes up to ₹15,000/month. The team is filling 3 vacancies. Great for first-time job seekers.

In the employer’s words

Full-Time /Part Time Tele (Work From Home) Role Involves Making Outbound Calls Daily To Collect Customer Feedback And Complaints, Request Online Ratings, And Update Data In Google Sheets/Excel. Candidates Must Have A Laptop, Stable Internet Connection, And An Official Sim. Good Communication Skills And Basic Excel Knowledge Are Required. Type : Outbound | Languages : English, Tamil

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Outbound and Tamil
• Female Only
• Basic English
• Freshers can apply
• Work from home
• Type: Outbound
• Languages: English, Tamil
• Someone patient and calm under pressure

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from home
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Vacancies: 3
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity Communications.