Banking Support Executive - Fresher...

Looking for a Banking Support Executive - Fresher... role in Mulund West, Mumbai? Infinity Hawk Enterprises is hiring now. Great for first-time job seekers. The pay goes up to ₹20,000/month. 20 candidates will be hired for this role.

In the employer’s words

Customer Follow -Up / Settlement Overdue Loan Accounts/Banking Process Support. Type : Outbound, Domestic, Inbound | Languages : Marathi, Hindi

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Domestic, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Marathi, Hindi
• A polite, calm under pressure attitude

Job details

• Job location: Mulund West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity Hawk Enterprises.