Field Collection Executive

Infinity Services is looking for a Field Collection Executive to join its team in Hill patna. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

Employer’s description

This Is A Field Job And Is Collection Of Credit Card Outstanding Amount Not Paid By The Customer Within Due Period, Against The Credit Card Expensesdone By Him From Hdfc Bank, Which Needs To Be Collected From The Customer In A Very Convincing Way And Not In A Harsh Way By Meeting The Customer Physically. More Than 2 Years Experience Compulsory.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and Hindi and English
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Hill patna
• Vacancies: 2
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 1:00pm | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Infinity Services today.