Customer Care Executive

Innovative Fiber Solutions wants to bring on a Customer Care Executive for its MG Road, Bengaluru team. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

13 Years Of Experience In Mis, Reporting, Or Data Analysis Roles (Preferred). Experience With Strong Excel And Communication Skills May Also Apply. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Kannada, Malayalam, Tamil, Telugu, English

Salary and benefits

You will be paid ₹10,000 – ₹18,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, International, Kannada, Malayalam, Tamil, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Kannada, Malayalam, Tamil, Telugu, English
• You are polite and patient

Position details

• Job location: MG Road, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Innovative Fiber Solutions.