Tele Caller

Innovative Fiber Solutions wants to bring on a Tele Caller for its Sakinaka, Mumbai team. No experience? You can still apply. The pay goes up to ₹17,000/month. 2 candidates will be hired for this role.

Note from the employer

Key Responsibilities:Handle Customer Calls Professionally And Efficiently.Address Customer Queries, Resolve Concerns And Manage Complaints.Keep Records Of Customer Interactions And Follow Up When Required.Provide Customers With Accurate Information To Help Resolve Their Issues. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Position details

• Job location: Sakinaka, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Innovative Fiber Solutions.