Customer Care Executive

A new Customer Care Executive role is open at Innovsource Services Private Limited, Thoraipakkam, Chennai. Salary is up to ₹24,000/month. The team is filling 20 vacancies. No experience? You can still apply.

Note from the employer

Candidate Must Know Hindi And English, Candidate Be Graduate, Candidate Must Be Good In Good In Communication. Type : Inbound | Languages : English, Hindi

Eligibility

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• A patient, calm under pressure attitude

Salary and benefits

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Your responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Position details

• Location: Thoraipakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 09:00 AM -06:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Work mode: On-site

Ready to start? Upload your resume and apply to Innovsource Services Private Limited today.