Customer Care Executive

Looking for a Customer Care Executive role in Ekkattuthangal, Chennai? Innovsource Services Private Limited is hiring now. 20 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹18,000/month.

Note from the employer

Candidate Must Be Good In English, Candidate Must Know Multiple Regional Languages, Candidate Education Background Can Be Iti, Diploma, 12Th Pass As Well, Freshers Can Also Apply, Graduate Candidate With Experience Can Also Apply - Salary Can Be Differ For Them. Type : Inbound | Languages : Hindi, Kannada, Malayalam, Telugu, Kannada, Hindi, English

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, Kannada, Malayalam, Telugu, Kannada, Hindi, English
• Someone calm under pressure and patient

Job at a glance

• Location: Ekkattuthangal, Chennai, Tamil Nadu
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Innovsource Services Private Limited today.