International Customer Service Bpo

A new International Customer Service Bpo role is open at Inodaya Preceptors Private Limited, Sakinaka, Mumbai. You can earn up to ₹40,000/month. The team is filling 10 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : Hindi, English

What you get

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: Hindi, English
• A polite, calm under pressure attitude

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

Position details

• Work location: Sakinaka, Mumbai, Maharashtra
• Timings: 11:00 PM TO 8:00 AM
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Inodaya Preceptors Private Limited today.