Work From Home - Customer Service Executive Bpo

Inodaya Preceptors Private Limited has an opening for a Work From Home - Customer Service Executive Bpo based in remote. You can earn up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

We Are Looking For A Customer Service Executive For The Gujarati Process To Handle Customer Queries And Provide Excellent Support Over Calls, Chat, Or Email. The Candidate Should Have Good Communication Skills In Gujarati And Basic Computer Knowledge * Gujarati Communication Mandatory. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Hindi, Gujarati, English

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Gujarati, Hindi, Inbound, Outbound
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, Gujarati, English
• A polite, calm under pressure attitude

Position details

• Work location: remote
• Job type: Full time
• Shift: 10 AM 7 PM / 12 PM 9 PM 5 Days Working | 2 Rotational Off
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from home

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