Customer Care Associate

Looking for a Customer Care Associate role in Silk Board, Bengaluru? Insight Customer Call Solutions Limited is hiring now. Great for first-time job seekers. 10 candidates will be hired for this role. You can earn up to ₹18,000/month.

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Hindi and English, Verbal communication, Complaint handling, CRM tools
• Male Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Position details

• Work location: Silk Board, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 2pm to 11pm rotational week off
• Openings: 10
• Work mode: Office-based

Apply today and take the next step in your career with Insight Customer Call Solutions Limited.