Customer Care Executive

A new Customer Care Executive role is open at Insight Customer Call Solutions Limited, Kotturpuram, Chennai. 30 candidates will be hired for this role. The pay goes up to ₹13,000/month.

Note from the employer

Customer Care Executive. Type : Inbound, Outbound, Domestic, Sales | Languages : Tamil

Pay and perks

The salary for this role is ₹10,000 – ₹13,000 per month.

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, Inbound, Outbound, Sales and Tamil
• Male Only
• No English required
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Tamil
• A calm under pressure, patient attitude

Position details

• Work location: Kotturpuram, Chennai, Tamil Nadu
• Shift: 02:00 AM - 10:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Insight Customer Call Solutions Limited reviews applications regularly.