Phone Banking Officer

Insight Customer Call Solutions Limited is looking for a Phone Banking Officer to join its team in Ghansoli, Mumbai. You can earn up to ₹25,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Calling Customers And Generating Leads. Languages : English, Hindi, Marathi

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A customer-first, patient attitude

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Day-to-day work

As a Phone Banking Officer, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Insight Customer Call Solutions Limited. It takes less than a minute.