Customer Care Associate

A new Customer Care Associate role is open at Inspiring Touch, Silk Board, Bengaluru. There are 10 open positions. Freshers can apply. The pay goes up to ₹25,000/month.

In the employer’s words

Responding To Inbound Inquiries Via Phone, Live Chat, Or Email. Type : Domestic | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Salary and benefits

The salary for this role is ₹22,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Position details

• Work location: Silk Board, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Inspiring Touch.