International Bpo Executive

Instant Recruitment Services is looking for an International Bpo Executive to join its team in Thane West, Mumbai. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

International Bpo Executive. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : English, Hindi, Marathi, Gujarati

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, International, Marathi and Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: English, Hindi, Marathi, Gujarati
• A patient, polite attitude

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Working hours: 11:00 pm - 8:00am | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 20

Click Apply to send your profile to Instant Recruitment Services. It takes less than a minute.