Email Support Executive

Looking for an Email Support Executive role in Thane, Mumbai? Intact Search is hiring now. Salary is up to ₹16,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹12,000 – ₹16,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and polite

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Intact Search.