Team Leader

Looking for a Team Leader role in Thane, Mumbai? Intech Online Private Limited is hiring now. The pay goes up to ₹28,000/month. 2 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹22,000 – ₹28,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are customer-first and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Thane, Mumbai, Maharashtra
• Openings: 2
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Intech Online Private Limited.