Customer Care Associate

Join Inti Fashions as a Customer Care Associate in Selvapuram North, Coimbatore. Great for first-time job seekers. Salary is up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Tamil, English

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with English, Tamil
• Good English
• Freshers can apply
• Languages: Tamil, English
• Someone polite and customer-first

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Selvapuram North, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Inti Fashions. It takes less than a minute.