Customer Care Associate

Start your next role as a Customer Care Associate with Raatrani Shyamsundar Debnath (Decohold) in Ukkadam, Coimbatore. No experience? You can still apply. Salary is up to ₹12,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Tamil, Hindi

Key responsibilities

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Tamil
• Female Only
• Good English
• Freshers can apply
• Languages: English, Tamil, Hindi
• You are customer-first and patient

Position details

• Location: Ukkadam, Coimbatore, Tamil Nadu
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Raatrani Shyamsundar Debnath (Decohold) reviews applications regularly.