International Voice Process Agent

Inventevo Infotech Private Limited is hiring an International Voice Process Agent in Vashi, Mumbai. The pay goes up to ₹35,000/month. There are 10 open positions. No experience? You can still apply.

Note from the employer

Lead Generation Executive International Voice (Telecom Bpo) Vashi, Navi Mumbai Night Shift: 8:30 Pm 5:30 Am Sat & Sun Off 18,000 35,000 (Upto) + Incentivesrole: Handle International Telecom Calls (At&T, Directv, Aca,Genetics, Dme), Assist Customers, And Meet Targets.Requirements: Good English Communication, Night Shift. Type : International | Languages : English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Night shift
• Type: International
• Languages: English
• Someone customer-first and polite

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: evening 8 00 to 11 00pm
• Job type: Full time
• Vacancies: 10
• Shift: 8 30pm to morning 5 30Am

If this job suits you, apply now — shortlisted candidates will be contacted by Inventevo Infotech Private Limited.