International Voice Process Agent

Inventevo Infotech Private Limited is looking for an International Voice Process Agent to join its team in Vashi, Mumbai. The team is filling 30 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Customer Support Executive International Voice (Telecom Bpo) Vashi, Navi Mumbai Night Shift: 8:30 Pm 5:30 Am Sat & Sun Off 18,000 35,000 + Incentivesrole: Handle International Telecom Calls (At&T, Directv), Assist Customers, And Meet Targets.Requirements: Good English Communication, Night Shift Flexibility (Freshers/Experience. Type : Outbound | Languages : English

Salary

The salary for this role is ₹18,000 – ₹35,000 per month.

What you will do

As an International Voice Process Agent, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: Outbound
• Languages: English
• A customer-first, polite attitude

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Interview timings: Evening 8 30 to 10 30pm
• Openings: 30
• Job type: Full time
• Timings: 8:30Pm to 5 30Am Monday to Friday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Inventevo Infotech Private Limited.