Customer Support Representative (Cs...

Start your next role as a Customer Support Representative (Cs... with IPlanet BPO Pvt ltd in Malad West, Mumbai. Salary is up to ₹20,000/month.

Note from the employer

Looking For A Customer Support Representative To Handle Inbound Calls And Solve The Queries. Languages : English

Your responsibilities

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Female Only
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, patient attitude

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 2:00 PM - 4:00 PM | Monday to Friday
• Vacancies: 1
• Work mode: Work from office
• Timings: 11:00 AM - 6:30 PM | Thursday to Tuesday

Interested? Apply now on BetterJobs with your resume — IPlanet BPO Pvt ltd reviews applications regularly.