International Voice Process Agent

Iplanet Bpo Pvt Ltd is hiring an International Voice Process Agent in Malad West, Mumbai. Salary is up to ₹32,000/month. 20 candidates will be hired for this role.

Employer’s description

Handle Outbound Calls To Interact With International Customers. Generate Sales, Provide Product Or Service Information. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

• Identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹15,000 – ₹32,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are polite and patient

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Timings: 8:00 PM - 5:10 AM | Monday to Friday
• Interview: 02:00 PM - 7:00 PM | Monday to Friday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Iplanet Bpo Pvt Ltd.