International Voice Process Agent

Iplanet Bpo Pvt Ltd wants to bring on an International Voice Process Agent for its Malad, Mumbai team. No experience? You can still apply. Salary is up to ₹35,000/month. 10 candidates will be hired for this role.

Note from the employer

Conduct Outbound Calls To Prospective Clients In The Usa For Various Lead Generation Campaigns.Effectively Communicate And Promote Company Products/Services To Potential Customers.Achieve And Exceed Sales Targets While Maintaining High-Quality Customer Interactions.Build And Maintain Positive Relationships With Clients To Drive Business Success. Type : International, Outbound | Languages : English

Salary

You will be paid ₹18,000 – ₹35,000 per month.

What the job involves

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English

Quick facts

• Work location: Malad, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 2:30Pm To 8:00PM (Monday To Friday)
• Work type: Office-based
• Job type: Full time
• Shift: 8:00Pm To 5:10Am

Click Apply to send your profile to Iplanet Bpo Pvt Ltd. It takes less than a minute.