Team Leader

IPlanet BPO Pvt ltd has an opening for a Team Leader based in Malad West, Mumbai. You can earn up to ₹35,000/month.

Note from the employer

Hiring: Team Leader Usa Sales (Voice Process)We Are Looking For An Experienced Team Leader To Handle Our Usa Sales Team. Location: Malad West Responsibilities:Manage And Lead A Team Of Sales Agents Drive Team Targets & Performance Monitor Calls, Provide Training & Feedback Requirements:Prior Experience As Tl In Usa Sales (Mandatory). 1 - 2 Years Experience Compulsory. | Languages : English

Pay and perks

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and customer-first

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.

Job details

• Location: Malad West, Mumbai, Maharashtra
• Interview: 2:00 PM - 7:00 PM | Monday to Friday
• Vacancies: 1
• Work type: Work from office
• Shift: 7:30 PM - 5:10 PM | Monday to Friday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by IPlanet BPO Pvt ltd.