Work From Home - Senior Telecaller

Looking for a Work From Home - Senior Telecaller role in remote? IQ Enterprises is hiring now. You can earn up to ₹20,000/month. There are 4 open positions.

Employer’s description

We Provide Maid Services ..Work From Home Available On Incentive Basis .. 10 To 7. More Than 2 Years Experience Compulsory.

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Typing speed, Complaint handling, CRM tools, Hindi and English
• Female Only
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• A patient, polite attitude

Quick facts

• Job location: remote
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Fully remote
• Job type: Full time
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IQ Enterprises.