Senior Telecaller

Looking for a Senior Telecaller role in Dadar West, Mumbai? Iraaya World is hiring now. You can earn up to ₹35,000/month. 2 candidates will be hired for this role. Freshers can apply.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Sales | Marketing

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Marketing
• You are calm under pressure and polite

What the job involves

As a Senior Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹25,000 – ₹35,000 per month.

Job details

• Job location: Dadar West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Iraaya World.