Customer Success Associate (Voice P...

Start your next role as a Customer Success Associate (Voice P... with Ishwar (Diwize Consulting) in Sanpada, Mumbai. Freshers can apply. The team is filling 30 vacancies. You can earn up to ₹30,000/month.

Note from the employer

Must Have Excellent English Communication & Experience In Voice Process. Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound | Languages : Hindi, English

What you get

Salary: ₹16,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone customer-first and patient

Job at a glance

• Location: Sanpada, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ishwar (Diwize Consulting) reviews applications regularly.