Customer Care Executive

Ison Xperiences is hiring a Customer Care Executive in Kanthanchavadi, Chennai. The pay goes up to ₹20,000/month. There are 15 open positions.

In the employer’s words

Lead Generation Executive Are Responsible For Receiving Outbound Calls From New And Existing Customers Regarding A Variety Of Requests. Using Their Knowledge Of Products Or Services As Well As Great Customer Service Skills, These Professionals Address Issues, Provide Support And Offer Information, As Needed, To Keep Customers Satisfied And Retain. Type : Outbound, Domestic | Languages : Kannada, Telugu, Tamil, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Kannada, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Kannada, Telugu, Tamil, English
• A customer-first, calm under pressure attitude

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Kanthanchavadi, Chennai, Tamil Nadu
• Job type: Full time
• Vacancies: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ison Xperiences reviews applications regularly.