Customer Care Executive

Looking for a Customer Care Executive role in Sector 34 - Noida, Delhi? It Hoc Technologies is hiring now. There are 2 open positions. Salary is up to ₹18,000/month.

Note from the employer

Sales Coordinators Are Essential For Driving Efficiency, Enabling Sales Representatives To Focus On Closing Deals Rather Than Administration. They Are Often Found In Sectors Requiring High-Volume Order Processing, Such As Manufacturing, Distribution, And Corporate Services. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone polite and patient

Position details

• Location: Sector 34 - Noida, Delhi, Delhi
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with It Hoc Technologies.