Tele Caller

J A Credit Consultants Pvt Ltd is looking for a Tele Caller to join its team in Mumbai Central West, Mumbai. Salary is up to ₹15,000/month. There are 10 open positions. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job at a glance

• Work location: Mumbai Central West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by J A Credit Consultants Pvt Ltd.