Customer Care Executive

J D International is hiring a Customer Care Executive in Naranpura, Ahmedabad. You can earn up to ₹16,000/month. Freshers can apply. The team is filling 2 vacancies.

In the employer’s words

In Courier Related Quiery Solve Quiery By Mail And Calls. Languages : Gujarati, English, Hindi

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, English, Hindi
• Someone polite and calm under pressure

Compensation

Compensation: ₹15,000 – ₹16,000 per month.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Naranpura, Ahmedabad, Gujarat
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to J D International today.