Customer Care Executive

Join Jairam Yoga as a Customer Care Executive in Mahavir Enclave, Delhi. You can earn up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

You Will Handle Inbound Calls From Customers Who Need Information About Our Classes And Fees. Your Responsibility Is To Help Them Choose The Right Class And Answer Their Questions Regarding Fees, Schedules, And Enrollment. Type : Sales, Inbound, Domestic | Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Languages: Hindi, English
• Someone patient and polite

Job details

• Job location: Mahavir Enclave, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 5
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jairam Yoga reviews applications regularly.