Customer Care Executive

A new Customer Care Executive role is open at Jalandhar Enterprises Surgical Industries, Anand Vihar, Delhi. Salary is up to ₹18,000/month. Great for first-time job seekers.

In the employer’s words

We Are Looking For A Sales Executive Who Can 1) Do Calling On Inquiries / Whatsapp Existing Customers 2) Convert Inquiries Into Sales. Requirement : Candidate Having Previous Calling/Sales Experience. Type : Sales

Your responsibilities

As a Customer Care Executive, your work will include:

• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• A customer-first, calm under pressure attitude

What you get

Compensation: ₹13,000 – ₹18,000 per month.

Job at a glance

• Location: Anand Vihar, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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