Customer Care Executive

Looking for a Customer Care Executive role in Anand Vihar, Delhi? Jalandhar Enterprises Surgical Industries is hiring now. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

We Are Looking For A Sales Executive Who Can 1) Do Calling On Inquiries / Whatsapp Existing Customers 2) Convert Inquiries Into Sales. Requirement : Candidate Having Previous Calling/Sales Experience. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Marketing

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Inbound, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Marketing
• You are patient and customer-first

Pay and perks

You will be paid ₹13,000 – ₹18,000 per month.

Job at a glance

• Job location: Anand Vihar, Delhi, Delhi
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Jalandhar Enterprises Surgical Industries reviews applications regularly.