Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Andheri East, Mumbai? Jd Institute Of Fashion Technology is hiring now. The pay goes up to ₹25,000/month. There are 2 open positions.

Note from the employer

Looking For A Motivated And Result Driven Telecaller . The Ideal Candidate Will Be Responsible For Making Outbound Calls To Potential Customers, Answering Inquiries And Providinginformstion About Our Educational Courses. The Role Require Excellentcommunication Skills, A Persuasive Approach And The Ability To Handle Interactions Efficently. 1 - 2 Years Experience Compulsory. | Type : Sales, International | Marketing | Languages : English

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, International, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International
• Marketing
• Languages: English
• A patient, polite attitude

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Interview timings: 1.00 pm - 4:00pm | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 2
• Timings: 09:30 am - 6:30pm | Monday to Saturday

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