Work From Home - Customer Care Executive

Jds Hr Solutions is looking for a Work From Home - Customer Care Executive to join its team in remote. There are 12 open positions. Salary is up to ₹25,000/month. Freshers can apply.

In the employer’s words

Customer Service Job For E-Commerce Business Shift Timing Will Be Eight Hours Of Rotational Shift Between 5:30 Pm To 11:30 Am To Rotational Of After Six Weeks Of Training. It Will Be Work From Home. Type : Inbound, International | Languages : English

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Work from home
• Type: Inbound, International
• Languages: English
• You are patient and polite

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Remote (work from home)
• Openings: 12
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Jds Hr Solutions.