Telecaller Outbound / Inbound

Jeeva Welness is hiring a Telecaller Outbound / Inbound in Mulund East, Mumbai. Freshers can apply. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

A Blended Outbound And Inbound Telecaller Handles Incoming Customer Requests And Initiates Outgoing Sales Or Support Calls. Key Duties Include Managing Customer Queries, Pitching Products Or Services, And Logging Call Details Into A Database. Type : Outbound, Inbound, Sales | Marketing | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marketing, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Hindi, English
• A patient, calm under pressure attitude

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Job at a glance

• Location: Mulund East, Mumbai, Maharashtra
• Work mode: On-site
• Openings: 2
• Employment type: Full time
• Working hours: 11:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Jeeva Welness.