Customer Care Executive (Night Shif...

Looking for a Customer Care Executive (Night Shif... role in Thane West, Mumbai? Jeevan Ambulance Service is hiring now. The team is filling 5 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Receive And Handle Incoming Calls For Ambulance Services (Emergency & Non-Emergency).Collect Accurate Information From Callers Such As Patient Condition, Location, And Required Support.Dispatch Ambulances Promptly And Coordinate With Drivers, Paramedics, And Medical Staff.Provide Clear Instructions And Reassurance To Callers During Emergencies. Languages : Marathi, Hindi, English

Roles and responsibilities

As a Customer Care Executive (Night Shif..., your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Male Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Shift: 10 pm to 08. am
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

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