Telecaller

Jetking Infotrain Limited is looking for a Telecaller to join its team in Vashi, Mumbai. The pay goes up to ₹28,000/month. There are 2 open positions.

Employer’s description

Tele Callercompany: Jetking Infotrain Limitedlocation:Vashidepartment: Sales & Marketingreporting To: Centre Manager About Jetking:Jetking Infotrain Limited Is A Leading Public Company In The It Education And Training Sector, Established In 1947 With A Mission To Create Job-Ready It Professionals Through Practical And Industry-Releva. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : English, Hindi

Compensation

The salary for this role is ₹15,000 – ₹28,000 per month.

What the job involves

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: English, Hindi
• Someone patient and customer-first

Job details

• Location: Vashi, Mumbai, Maharashtra
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Jetking Infotrain Limited.