Work From Home - Customer Care Executive

A new Work From Home - Customer Care Executive role is open at Jetking Technologies Private Limited, remote. Salary is up to ₹22,000/month.

Employer’s description

Customer Support Executives To Handleinbound/Outbound Calls, Chats, And Emails, Resolve Customer Queries, Update Crm Tickets, Meet Sla And Quality Targets, Escalate Issues When Needed, And Maintain Product Knowledge. Candidates Should Be Familiar With Dialing Systems, Have Good Communication Skills. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹20,000 – ₹22,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English

Job details

• Job location: remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Remote (work from home)
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jetking Technologies Private Limited reviews applications regularly.