Customer Care Executive

Jindal Teleservices Private Limited is looking for a Customer Care Executive to join its team in Sector 8 - Noida, Delhi. Salary is up to ₹15,000/month. 10 candidates will be hired for this role.

Employer’s description

Need Candidates Who Comfortable Basic English Or Hindi. Type : Inbound

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• A customer-first, patient attitude

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Quick facts

• Location: Sector 8 - Noida, Delhi, Delhi
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Jindal Teleservices Private Limited.