Customer Care Executive

Start your next role as a Customer Care Executive with Jiva Ayurvedic Pharmacy Limited in Sector 32 - Faridabad, Delhi. The team is filling 10 vacancies. You can earn up to ₹18,000/month. Freshers can apply.

Employer’s description

Handling Incoming Calls From Customers And Capturing Important Details In The System Understanding Customer Queries And Providing Appropriate Resolutions Assisting Customers With Their Concerns And Helping Them Schedule Consultations With Doctors Interested Can Share Your Resume At 8527043535 And Call. Languages : Hindi, English

Pay and perks

You will be paid ₹14,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A customer-first, polite attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Job location: Sector 32 - Faridabad, Delhi, Delhi
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 12:00 PM - 9:00 PM | 6 days
• Employment type: Full time
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Jiva Ayurvedic Pharmacy Limited reviews applications regularly.