Customer Care Executive

Jiva Ayurvedic Pharmacy Limited is looking for a Customer Care Executive to join its team in Sector 32 - Faridabad, Delhi. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

Interested Can Share Your Resume At 8527043535 And Call. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, CRM tools, Active listening, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Job location: Sector 32 - Faridabad, Delhi, Delhi
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM | 6 days working

Apply today and take the next step in your career with Jiva Ayurvedic Pharmacy Limited.