Customer Care Executive

Jmd Skilltech Private Limited is hiring a Customer Care Executive in Rambag, Indore. There are 15 open positions. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Company Name: Jmd Skill Tech Pvt. Ltd.Job Role: Bpo Calling Executive / Telecallerjob Description:Customers Services Customer Queries Outbound Inbound Calls Handle Potential Customers Services Guide Daily Calling Targets. Type : Inbound | Languages : Bengali, Marathi, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Bengali, Marathi, Hindi, English
• Someone calm under pressure and polite

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹13,000 – ₹15,000 per month.

Quick facts

• Job location: Rambag, Indore, Madhya Pradesh
• Vacancies: 15
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jmd Skilltech Private Limited today.