Customer Care Executive

Looking for a Customer Care Executive role in Mahalaxmi Nagar, Indore? SarvaSync is hiring now. The pay goes up to ₹20,500/month. There are 10 open positions.

Employer’s description

Handle Customer Queries And Provide Prompt Support Through Live Chat.Resolve Customer Issues Efficiently While Maintaining High Customer Satisfaction.Respond To Customer Inquiries Professionally With Accurate Information.Manage Multiple Chat Conversations Simultaneously While Maintaining Response Quality. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

What you will do

As a Customer Care Executive, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, polite attitude

Salary

Compensation: ₹14,500 – ₹20,500 per month.

Job at a glance

• Work location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.