International Bpo Executive

Join Job Way Recruitment as an International Bpo Executive in Thane, Mumbai. Salary is up to ₹30,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

A Mail & Chat Process Is A Type Of Customer Support Or Business Process Role Where Employees Communicate With Customers Through Emails And Live Chat Instead Of Voice Calls. Type : International, Inbound, Outbound, Domestic | Languages : English

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹17,000 – ₹30,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic
• Languages: English
• A polite, patient attitude

Job details

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11 AM| Monday to Saturday

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