Telecaller

Join Jobex Consultancy as a Telecaller in Malad, Mumbai. The team is filling 10 vacancies. Freshers can apply. Salary is up to ₹20,000/month.

In the employer’s words

As A Career Development Executive (Career Counselor), You Will Connect With Working Professionals To Understand Their Career Goals And Guide Them Toward Suitable Upskilling Programs. You Will Conduct Counseling Sessions, Identify Skill Gaps, And Recommend The Right Courses. Your Role Involves Building A Strong Pipeline Of Potential Candidates And Consistently Achieving Enrollment Targets. Additionally, You Will Maintain Regular Follow-Ups To Ensure A Smooth And Positive Candidate Experience. Freshers Are Welcome. Training & Support Will Be Provided. Call Now. Type : Sales | Marketing | Languages : English, Hindi, Marathi

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Hindi, Marathi

Salary and benefits

Compensation: ₹20,000 per month.

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Timings: 10:00 am - 7:00 pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Jobex Consultancy.