Bpo Customer Service

Joblink Consultancy has an opening for a Bpo Customer Service based in Navi Mumbai, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹21,000/month.

Employer’s description

Hiring Customer Service Executivewe Are Hiring For A Customer Service Process. Eligibility:* 12Th Pass / Graduate* Good English Communication* Freshers & Experienced Both Can Apply Job Details:* Process: Customer Service (No Pressure / No Target)* Shift Timing: 9:30 Am 6:30 Pm* Week Off: Rotational Week Off Salary: 15K To 23K. Languages : Gujarati, Bengali, Hindi, English | Preferred Experience In : Real Estate

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi and Real Estate
• Good English
• Freshers can apply
• Languages: Gujarati, Bengali, Hindi, English
• Preferred Experience In: Real Estate

Salary

The salary for this role is ₹15,000 – ₹21,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Position details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Joblink Consultancy.