Customer Care Coordinator

Jobshub Hr is looking for a Customer Care Coordinator to join its team in Electronic City, Bengaluru. You can earn up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Job: Academic Counselors Location: Banashankari 3Rd Stage, Bangalorequalification: Bachelors Degree Experience: 2-3 Years Experience Salary: Upto 30Kinterested Candidates Contact 9035653402. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Verbal communication, CRM tools, Hindi and English, Active listening
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Position details

• Location: Electronic City, Bengaluru, Karnataka
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Jobshub Hr reviews applications regularly.